The CompanyThat PlowsSnow in theDesert.
Clearance UAE · Est. 2019 · Dubai, UAE
At 3 AM on a Friday, with 6,000 guests arriving in four hours, Clearance had the slope back to competition standard. I've never seen anything like it.
Mohammed Al Rashidi
Director of Facilities, Ski Dubai · Mall of the Emirates
Emergency Response
Facilities Served
Max Response SLA
Slope ResurfacingSki Dubai
Compacted ice ridges 14cm deep across the main slope face. Structural load sensors flagging amber. Guest safety incident risk: critical. The slope opens in 7 hours.
Four rotary plows deployed via the service corridor at 00:10. Chemical de-icer compound CR-7 applied in two passes. Thermal imaging confirmed uniform surface temperature at 02:55.
Full slope cleared & certified
Cold-Chain FailureJebel Ali Logistics Hub
Refrigeration unit failure in Zone 4C. Ice bridging across evaporator coils halted airflow. Sub-zero product inventory: AED 12M pharmaceutical stock at risk. Facility director on the phone.
Emergency crew mobilized from Al Quoz depot in 22 minutes. Pneumatic ice-breakers cleared coil bridges without thermal shock. Secondary de-icing pass restored full airflow. System back online before dawn.
Crew on-site from first call
10,000m² Ice Rink TeardownNational Day
Temporary winter installation at Dubai Design District. 10,200m² of compacted ice, 22cm average depth. Venue must be returned to bare concrete for a brand activation at 18:00. Twelve hours. No exceptions.
Eight-plow formation deployed in a grid pattern. Melt-water extraction running parallel. Chemical accelerant applied to perimeter zones first, working inward. Full concrete inspection signed off at 17:41.
Ice removed — 19 minutes ahead of deadline
Slope Resurfacing
Overnight and scheduled resurfacing for indoor ski slopes. Competition-standard finish guaranteed.
Cold-Chain Emergency
Sub-zero facility ice removal. Evaporator coil clearing. 60-minute response SLA.
Temporary Installation
Full teardown of temporary ice rinks and snow environments. Venue-ready concrete guaranteed.
Chemical De-icing
Proprietary CR-7 compound application. Food-safe, structural-safe, surface-specific formulations.
Request a
Site Assessment.
A Clearance operations engineer will visit your facility, assess ice accumulation risk, and deliver a response protocol within 48 hours. No obligation.
Download Our
Emergency Response SLA.
The full Clearance Emergency Response Service Level Agreement — response time guarantees, crew deployment protocols, equipment specifications, and penalty clauses. Filed by operations managers across Dubai's cold infrastructure.
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